Author: Nasser Ahmed Habtoor ISBN: 978-967-440-317-1 Year: 2016 Total Pages: 85
Human factors in quality management play a central role in implement quality improvement practices and organizational performance. Literature on quality management suggests that the implementation of a total quality management program will not be successful unless great attention is paid to the human factors. The human factors need more attention when an organization reengineers its processes to implement total quality management. Therefore, this book provide adequate understanding of human factors in quality management. Hopefully it can help organization to enhance the implementation of total quality management program and organizational performance as well.