Return & Refund Policy

All items/products sold in CutieHome.com come with 7-Days Money Back Guarantee. Cutie Home offer returns for items/products within 7 days of receipt of shipment.

Please read carefully the terms below:

Before returning any item/product, customers must contact Support first using the Contact Us Form or by email to support@cutiehome.com to solve the problem within 7 days after receiving the products. Any returning request after 7 days of the received of the item/product will be rejected.

The returned items/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in its original shipping container as received. 

If the items/products had been used or damaged by the customer, there will not be any refund. Cutie Home will also not be responsible if your shipment is lost during the return transit. 

Once we have checked and confirm the goods/products, customers will receive their refund within 14 days after the confirmation.

Please return your purchase to the following address:

Cerdik Solution, 
26, Jalan Warisan Indah 8/2,
Kota Warisan,
43900, Sepang,
Selangor Darul Ehsan.
Malaysia.